Get in Touch
We appreciate your interest in Spinko. Your feedback, questions, and inquiries are important to us. Please use the relevant sections below to direct your communication appropriately. This ensures that your message reaches the correct department and can be addressed efficiently.
Who We Are (Independent Review Site)
Spinko is an independent affiliate and review website. We specialize in providing comprehensive, unbiased reviews and information about various online gambling brands, including casinos and sportsbooks. It is crucial to understand that we are not an online casino or sportsbook operator ourselves. We do not host games, manage player accounts, process financial transactions, or hold any player funds. Our role is solely to review and inform. We do not offer direct customer support for any gambling operator.
What We Can Help With
We are here to assist with matters directly related to the content and operation of the Spinko website. Specifically, we can help with:
- Feedback regarding our reviews, articles, or other content.
- Suggestions for new brands or topics you would like us to cover.
- Reporting factual inaccuracies or outdated information on our site.
- Partnership inquiries, advertising opportunities, or media requests.
- General questions about how Spinko operates as an independent review platform.
What We Cannot Help With
As an independent review site, Spinko cannot assist with issues pertaining to specific online casinos or sportsbooks. We do not have access to their systems or player data. Therefore, we cannot help with:
- Player account issues, including login problems, verification (KYC), or account closures.
- Deposit or withdrawal problems, payment processing delays, or bonus disputes.
- Questions about specific game rules, outcomes, or technical glitches experienced on an operator's platform.
- Complaints about an operator's customer service or unfair practices.
- Any requests for financial transactions, including deposits, withdrawals, or bonus claims.
For any of these matters, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity with the authority and access to resolve such issues.
Account, Deposit and Withdrawal Issues
If you are experiencing problems with your player account, such as difficulties logging in, issues with identity verification (KYC), or questions about your bonuses, deposits, or withdrawals, please understand that Spinko cannot intervene. We do not have access to your personal account information with any gambling operator, nor can we process any financial transactions on their behalf. You must contact the customer support department of the specific casino or sportsbook where you hold an account. They are equipped to handle all player-specific inquiries and financial matters.
Legal Inquiries
For all formal legal inquiries concerning Spinko, including but not limited to contractual matters, regulatory compliance, or other legal notices, please direct your correspondence to our dedicated legal department. We ensure all legal communications are handled with the utmost care and in accordance with applicable laws. Please use the email address provided below for all legal matters.
Email: [email protected]
DMCA and Copyright Takedowns
Spinko respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or other intellectual property, please submit a formal DMCA takedown request or copyright infringement notice. Your notice should include sufficient detail to identify the copyrighted work and the allegedly infringing material, along with your contact information. We will review all legitimate claims promptly and take appropriate action as required by law. Please send your notice to the following email address:
Email: [email protected]
Responsible Gambling Resources
Spinko is committed to promoting responsible gambling. While we do not operate gambling services, we strongly advocate for safe play. If you or someone you know is struggling with problem gambling, please seek assistance from professional organizations. We encourage you to utilize resources such as national helplines, therapy services, and self-exclusion programs. Many online casinos also offer tools to help manage your play, including deposit limits and self-exclusion options. Please remember that gambling should always be for entertainment, not a source of income.
Response Times
We endeavor to respond to all legitimate inquiries submitted through the appropriate channels in a timely manner. Our standard response time for general feedback and partnership inquiries is typically within 2-3 business days. Legal and DMCA requests are prioritized and handled with urgency, in accordance with legal requirements. Please note that inquiries sent to the incorrect department may experience delays in processing. We appreciate your patience as we process your communication carefully.